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It's Not About the Coffee: Leadership Principles from a Life at Starbucks, by Howard Behar
PDF Download It's Not About the Coffee: Leadership Principles from a Life at Starbucks, by Howard Behar
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During his many years as a senior executive at Starbucks, Howard Behar helped establish the Starbucks culture, which stresses people over profits. He coached hundreds of leaders at every level and helped the company grow into a world-renowned brand. Now he reveals the ten principles that guided his leadership-and not one of them is about coffee. Behar shows that if you think of your staff as people (not labor costs) they will achieve amazing results. He discusses the importance of building trust, telling hard truths, thinking independently, and more. And he shares inside stories of key turning points for Starbucks, as it fought to hang on to its culture while growing exponentially.
- Sales Rank: #814963 in Books
- Brand: Brand: Portfolio Hardcover
- Published on: 2007-12-27
- Released on: 2007-12-27
- Original language: English
- Number of items: 1
- Dimensions: 8.28" h x .94" w x 5.26" l, .60 pounds
- Binding: Hardcover
- 208 pages
- Used Book in Good Condition
From Publishers Weekly
After a working life spent building Starbucks from a chain of 28 stores to an international coffee business through positions such as executive vice president of sales, founding president of Starbucks International and president of Starbucks North America, Howard Behar tells of the strategies he used to establish the business into the success it is today. Behar shares the soft skills that helped to construct the company from a regional outlet to a corporation with international reach. While the book occasionally brings in examples from other companies, sharing anecdotes from Starbucks itself is Behar's strong suit. The most interesting sections involve stories behind products readers may know from their own visits to the coffee retailer. Thoughts behind the bottled Frappuccino product's launch or the have it the way you like it approach to beverage making are revealed. While revolutionary ideas are outnumbered by more standard good business practices, the voice of experience and in-house examples from a popular company make for a decent read for those wanting to develop or refresh basic business leadership skills. (Dec. 27) A Q&A with Bob Delaney (Oct. 29) identified the coauthor of Covert as Bill Walton. The book's coauthor is Dave Scheiber; Walton wrote the foreword.
Copyright � Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
Review
"A book about how to succeed anywhere-not just in business."
-Former U.S. Senator Bill Bradley
"The most down-to-earth, in-the-trenches, straightforward, and utterly useful leadership book I've ever read."
-James A. Autry, author of The Servant Leader
"The tips inside are intelligent, heartfelt, tested and honed in reality. Bravo."
-David Allen, author of Getting Things Done
About the Author
Howard Behar joined Starbucks as a senior executive in 1989, when it had just twenty-eight stores. His positions have included executive vice president of sales and operations, president of Starbucks International, and president of Starbucks North America. He has also served on the company's board of directors since 1996.
Janet Goldstein is a publishing consultant who has worked with entrepreneurs, business leaders, and nonprofits.
Most helpful customer reviews
2 of 2 people found the following review helpful.
Behar has written an excellent book about the power of servant leadership and putting ...
By smilieprof
Behar has written an excellent book about the power of servant leadership and putting employees/clients/customers first. I bought this book due to my peaked interest surrounding servant leadership and found that Behar wrote and spoke to my heart. Excellent text for those entering entry level management and want to learn how to practice effective leadership. I plan on buying this book for my staff!
1 of 1 people found the following review helpful.
Great book, if you are the type to focus on the well-being of your employees
By GammaRay
I purchased this book because I wanted to get an idea into the minds of head honchos. To see what makes successes and failures they've encountered during their journey. I was really surprised by how closely the way Starbucks ran their business was how I thought a company should function. I truly believe that for a company to succeed, you need to understand your employees and what motivates them to do their best. Many businesses focus on the bottom line and could care less about their worker bees. Here, they believe that not caring about your employees causes low morale and eventually death of a business.
I won't go into details of the book, but I would highly recommend giving this a read, whether you agree with their practices or not, one can truly learn something.
1 of 1 people found the following review helpful.
We had some great conversations and it helped them move into positions they ...
By Citymoose
This book was given to me by a friend who picked it up on the bargain table. After reading the first two chapters, I bought copies for the people I supervised and we went through it together. Each week we read a chapter then went to Starbucks and discussed it. We had some great conversations and it helped them move into positions they were more enthusiastic about. While Behar may not reveal new startling leadership principles, the reminder of basics is important - keep focused! The book is more than just leadership principles for work, they also apply to everyday life.
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